Lovely bracelet, easy transaction don't even really notice i'm wearing it. People notice it as well so now everyone knows where to look if there is an emergency. I have worn my bracelet constantly since getting it, sleeping working and showering and no problems
Sea Brights - Aluminium Chains
Rating:
3
Stylish & Practical - Niki
The engraving is very well presented as is the bracelet. Tried inferior alerts - came back to Ice Gems. Only issue being that bracelet is not quite the advertised length so doesn't fit well
ICE Gems Comment:We are sorry to hear the bracelet is not the right length - please return it to us using the procedure outlined in the Guarantee and we will inspect it and replace if necessary.
Sea Brights - Aluminium Chains
Rating:
1
Really disappointed - Sandra
I am so disappointed in this bracelet.After buying a bracelet off ice gems before that was great but became too small for my daughter.This was a replacement for her in a bigger size.Delivery was quick and my daughter was really pleased with the colour of bracelet.She started wearing it Thursday 27th October and one of the chains had broken by Saturday 29th October 2011.I did intend to return it but to be honest I need her to be wearing it! I cannot afford to keep paying out for braclelets that break....such a shame after being so pleased with 1st purchase(that still looks like it did when first purchased).
ICE Gems Comment: We are sorry to hear you have experienced a problem with your daughter's bracelet. It is fully covered under the guarantee for manufacturers defects. Please return it to us following the guidelines laid out in the guarantee sent with your order (or from our website - www.icegems.co.uk/guarantee) and we will repair or replace it for you.
Sea Brights - Aluminium Chains
Rating:
1
Bad quality chain - Emma
The tag is of a superb quality however, all three chains of the bracelet broke within 24 hours of wearing it for the first time!
ICE Gems Comment: We are really sorry and surprised to hear you have had a problem with your bracelet, as discussed by email this is fully covered under our Guarantee for manufacturers defects and we ask that you return it to us to examine and replace if it is indeed faulty. This is one of our best selling bracelets and we are surprised to hear that it broke across all three chains on the first wear as we have had very few complaints since it was introduced at the beginning of the year.
Sea Brights - Aluminium Chains
Rating:
4
Good colour for steroid bracelet - Jane
Good bracelet but some of the colour of the chains is coming off on my wrist